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Support & Help

Welcome to the Ever Works support center. We're here to help you get the most out of your work website building experience.

Getting Help​

Community Support​

Professional Support​

Documentation Resources​

Getting Started​

Architecture & Features​

Platform Access​

Cloud Platform​

Self-Hosted Options​

Troubleshooting​

Common Issues​

Installation Problems​

  • Node.js Version: Ensure you're using Node.js 22+ (matches the platform's package.json engines requirement)
  • Dependencies: Run pnpm install in the project root
  • Port Conflicts: Use --port flag to specify a different port

Build Issues​

  • TypeScript Errors: Check your TypeScript configuration
  • Missing Dependencies: Ensure all packages are properly installed
  • Environment Variables: Verify your .env file configuration

Runtime Issues​

  • API Connection: Check your EVER_WORKS_API_URL environment variable
  • Authentication: Verify your API credentials
  • Database: Ensure database connections are properly configured

Debug Mode​

Enable debug logging by setting environment variables:

DEBUG=ever-works:*
NODE_ENV=development

Contributing​

We welcome contributions from the community! Here's how you can help:

When submitting contributions, we require a Contributor Assignment Agreement (CAA).

Enterprise Support​

For enterprise customers, we offer:

  • Priority Support: Dedicated support channels
  • Custom Integrations: Tailored solutions for your needs
  • Training & Onboarding: Get your team up to speed quickly
  • SLA Guarantees: Service level agreements for critical deployments

Contact us at [email protected] for enterprise support options.

License​

Ever Works Platform is available under dual licensing:

Contact Information​

Need immediate help? Join our Discord community for real-time support from the Ever Works team and community.